Madame Sum AG

25.05.2023

Digital Commerce Award: 6 Startups feiern 10 Kategoriensiege (startupticker.ch)

02.06.2022

Startups räumen beim Digital Commerce Award ab (startupticker.ch)

08.06.2021

1,2 Millionen für Dim-Sum-Startup (startupticker.ch)

Operations Lead

Fulltime

Madame Sum is seeking a hands-on Operations Lead for their high-traffic Dumpling Bar at Globus Bellevue in Zurich. This role is a hybrid of front-of-house service and kitchen execution, where you will manage a streamlined operation, steaming frozen dumplings, preparing mise en place, and leading a diverse team during peak lunch, dinner, and weekend shifts. We are looking for a proactive, hospitality-minded doer with previous experience in fast-casual or QSR environments who can build a strong service culture while optimizing daily workflows. For the right candidate, this position offers significant growth opportunities as Madame Sum scales its modern dumpling concept across Switzerland and beyond.

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Sous Chef

Fulltime

We are looking for a Sous Chef to join our production kitchen in Dübendorf starting in February or March 2026. In this 100% role, you will work directly with the Head Chef and Production Manager to oversee the daily execution of our unique dumpling recipes, ensuring high quality, cost efficiency, and strict HACCP compliance. We expect at least 2 years of kitchen experience and a formal culinary background, specifically someone who thrives in a fast-paced production environment and is comfortable with inventory management and recipe elaboration. Joining Madame Sum means being part of a high-growth brand founded by EHL alumni, offering a stable Monday–Friday schedule (no split shifts) and a vibrant, young team culture where your input directly shapes the future of the Swiss food scene.

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Team Member

Fulltime

We are looking for a Team Member to join our Dumpling Bar at Globus Bellevue in Zurich, acting as an essential support for both guest service and basic kitchen operations. In this hands-on role, you will steam and assemble our premium dumplings, manage the mise en place, and ensure a vibrant, high-quality experience for every customer. We value a proactive mindset and a passion for the fast-casual (QSR) space, requiring candidates who are comfortable working in a fast-paced environment during lunch, dinner, and weekends. Joining us means becoming a foundational member of a rapidly growing food brand, offering you a dynamic team culture, yummy family meals, and the chance to perfect a unique culinary concept at one of Zurich's most iconic locations.

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