botts.ai GmbH

botts.ai is a Swiss-hosted platform that allows businesses to deploy customized conversational AI agents across web chat, voice channels, and internal systems (like CRMs). Technologically, the platform functions by applying Retrieval-Augmented Generation to ingest external corporate data such as websites, PDFs, and internal databases, and map it into a functional context layer. Instead of retraining underlying Large Language Models, it connects these models to live, scheduled web-crawlers and document parsers, applying system prompts and tool integrations (like calendars and payments) to resolve queries in multiple languages. Crucially, the infrastructure is built to comply with strict GDPR and privacy regulations, housing all operational data and processing exclusively on Swiss servers.