Typewise is an enterprise-grade AI platform that delivers AI Customer Service Agents capable of resolving cases end-to-end and driving measurable business outcomes. Unlike chatbots with rigid flows, Typewise Agents understand unstructured requests, fetch and update context in ERP/CRM systems, and take real actions such as processing orders, refunds, or bookings. They operate across all channels, 24/7, in multiple languages, consistently achieving over 90% resolution rates. Leading enterprises such as Unilever, Swiss Life, Coop, etc. have chosen Typewise over incumbents like Salesforce Agentforce or Zendesk AI because of accuracy and time-to-market. With a 3-week enterprise PoC and outcome-based pricing, Typewise enables companies to reduce churn, increase sales, and boost CSAT and NPS.
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The Venture Leaders - as members of the Swiss National Startup Team - have a clear-cut goal. They envision themselves as global players and want to take the first step to their global expansion. The Venture Leaders’ startup development program is specifically structured to help them achieve these goals. Each year, the Venture Leaders Mobile journey offers selected entrepreneurs an accelerated learning curve and a solid network through their participation at the Mobile World Congress and 4YFN Conference.
Website:
typewise.app
Headquarter:
Zürich
Foundation Date:
June 2020
Technology:
Sectors: